Privacy Policy

PROPERTY CANARY INVESTMENT

(In compliance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD) and Law 34/2002 (LSSI-CE))

1. Introduction

This Privacy Policy regulates the processing of personal data collected through the website of Property Canary Investment: www.propertycanaryinvestment.com.

The Website aims to provide information about real estate services, display available properties, and allow users to request information, book an in-person appointment, and receive commercial communications through the available forms.

Property Canary Investment guarantees compliance with current regulations regarding personal data protection and ensures that personal data will be processed lawfully, fairly, and transparently.

2. Data Controller

In accordance with the General Data Protection Regulation (GDPR), users are informed that the data controller is:

Company / Owner: Property Canary Investment
Legal name: Property Canary Investment.sl
CIF/NIF: B19940113
Address: Avenida Eugenio Dominguez Alfonso, Local 213, C.C. Pueblo Canario, Las Americas, Tenerife
Email: propertycanaryinvestment@gmail.com
Phone: +34 604881621

3. Applicable Regulations

The processing of personal data is carried out in accordance with the following regulations:

Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD)
Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE)

4. Personal Data We Collect

The personal data collected through the Website is strictly necessary for the purposes described in this Policy.

4.1 Data Collected Through Forms

Through the appointment booking or contact form, the following data may be requested:

First name
Last name
Email address

4.2 Browsing Data

The Website may collect technical data derived from browsing, such as:

IP address
Browser and device type
Date and time of access
Pages visited

This data is mainly collected for statistical and security purposes.

5. Purposes of Data Processing

Personal data will be processed for the following purposes:

5.1 Appointment Management

To manage and confirm the in-person appointment request made by the user, including the necessary contact to organize the meeting.

5.2 Responding to Enquiries

To respond to requests for information related to properties, real estate services, or any enquiry submitted through the Website.

5.3 Commercial and Administrative Management

To carry out communications necessary in relation to the requested service and, if a professional relationship is established, to manage related administrative processes.

5.4 Website Security and Improvement

To ensure the security of the Website and improve the user experience through internal analysis and browsing data.

5.5 Commercial Communications and Email Marketing

If the user expressly authorizes it, Property Canary Investment may use personal data to send commercial communications, newsletters, promotions, real estate sector updates, property availability updates, or relevant information about services offered by the company, via email or other equivalent electronic means.

The user may unsubscribe at any time through the link included in each communication or by sending a request to propertycanaryinvestment@gmail.com.

6. Legal Basis for Processing

The processing of personal data is based on:

6.1 User Consent

The user provides consent by voluntarily submitting their personal data through the form.

6.2 Pre-contractual Measures

Processing may be necessary to manage requests related to real estate services, as a preliminary step prior to the possible signing of a contract or agreement.

6.3 Legitimate Interest

Property Canary Investment may process certain data on a limited basis to ensure the security of the Website and to prevent fraud or improper use.

6.4 Specific Consent for Marketing

The sending of commercial communications and email marketing actions will only take place if the user has provided explicit and verifiable consent, in accordance with the GDPR and the LSSI-CE.

7. Data Retention

Personal data will only be retained for as long as necessary to fulfill the purpose for which it was collected.

7.1 Appointment Request Data

Data will be retained for the time required to manage the appointment and subsequently for a reasonable period for follow-up purposes, unless the user requests its deletion.

7.2 Data Used for Marketing

Data processed for commercial communications purposes will be retained as long as the user does not withdraw their consent or request to unsubscribe.

7.3 Contractual Relationship

If a contractual relationship is established, the data will be retained for the period required by applicable tax and legal regulations.

8. Disclosure of Data to Third Parties

Property Canary Investment does not sell or transfer personal data to third parties for commercial purposes.

However, personal data may be shared with:

8.1 Service Providers (Data Processors)

We may use providers that offer services necessary for the operation of the Website, such as:

hosting services
email services and email marketing platforms
technical maintenance
appointment management tools or CRM systems

These providers will act as data processors, under contract and in accordance with applicable regulations.

8.2 Legal Obligations

Personal data may be disclosed to public authorities if required by law.

9. International Data Transfers

If technological services located outside the European Economic Area (EEA) are used, GDPR compliance will be ensured through:

European Commission adequacy decisions
Standard Contractual Clauses (SCC)
other legally valid equivalent safeguards

10. User Rights

The user may exercise the rights recognized under the GDPR.

10.1 Available Rights

Access to personal data
Rectification of inaccurate data
Erasure of personal data (“right to be forgotten”)
Restriction of processing
Data portability
Objection to processing
Withdrawal of consent at any time

10.2 How to Exercise Your Rights

The user may exercise their rights by sending a request to:

Email: propertycanaryinvestment@gmail.com

Additional information may be requested to verify the identity of the applicant, if necessary.

11. Security Measures

Property Canary Investment adopts appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal data.

However, the user should be aware that no system for data transmission or storage is completely secure on the Internet.

12. Minors’ Data

This Website is not intended for children under 14 years of age. Personal data from minors is not intentionally collected.

If it is detected that a minor has submitted personal data, it will be deleted immediately.

13. Links to Third-Party Websites

The Website may include links to external websites. Property Canary Investment is not responsible for the privacy policies or data processing carried out by third parties.

Users are advised to review the relevant policies before providing personal information.

14. Commercial Communications

The data provided through the form will be used to respond to the user’s request and to manage the requested appointment.

The user may receive commercial communications only if they have provided explicit consent, in accordance with applicable regulations.

The user may request to unsubscribe at any time by sending an email to propertycanaryinvestment@gmail.com or through the unsubscribe link included in each communication.

16. Changes to the Privacy Policy

Property Canary Investment reserves the right to modify this Privacy Policy in order to adapt it to legislative changes or improvements to the Website.

Any changes will be published on the Website and will indicate the date of the latest update.

17. Contact

For any questions related to this Privacy Policy or the processing of personal data, you may contact us at:

Email: propertycanaryinvestment@gmail.com
Address: Avenida Eugenio Dominguez Alfonzo, Local 213, C.C. Pueblo Canario, Las Americas, Tenerife
Phone: +34 602881621